How to un-archive your eSIM
To un-archive your eSIM, you’ll need to re-enable or re-install it if it was previously deactivated, archived, or removed. Here’s how to do it on both iPhone and Android devices:
On iPhone:
- Open Settings:
- Go to the Settings app on your iPhone.
- Go to Cellular (or Mobile Data):
- Scroll down and tap on Cellular (or Mobile Data in some regions).
- Check Archived eSIM:
- If your eSIM has been archived or removed, it might appear in the Cellular Plans section, though not active. If your eSIM is archived but still listed here:
- Tap on the eSIM plan and toggle Turn On This Line to re-enable it.
- If your eSIM has been archived or removed, it might appear in the Cellular Plans section, though not active. If your eSIM is archived but still listed here:
- Reinstall eSIM (if not listed):
- If your eSIM is not listed, you may need to reinstall it:
- Go back to Settings > Cellular > Add Cellular Plan.
- Use your QR code or activation code from your provider to reinstall the eSIM.
- If your eSIM is not listed, you may need to reinstall it:
- Contact Your Carrier (if necessary):
- If you no longer have access to the original QR code or activation details, contact your eSIM provider to retrieve a new activation code or QR code.
On Android (Google Pixel, Samsung, etc.):
- Open Settings:
- Open the Settings app on your Android device.
- Go to Network & Internet:
- Tap on Network & Internet.
- Manage SIMs:
- Select SIMs or SIM Card Manager.
- Enable the eSIM:
- If the eSIM is listed but deactivated, select the archived eSIM and toggle it on to re-enable it.
- Reinstall eSIM (if not listed):
- If the eSIM has been completely removed, reinstall it:
- Go to Settings > Network & Internet > Mobile Network.
- Tap + Add Mobile Plan (or Add eSIM).
- Scan the QR code or enter the activation code from your provider.
- If the eSIM has been completely removed, reinstall it:
- Contact Carrier for Activation Details (if needed):
- If the eSIM profile is no longer available, reach out to your eSIM provider to obtain a new activation code or QR code for reinstallation.
General Tips:
- Archived eSIMs can sometimes be re-enabled by simply turning them back on in your SIM management settings.
- If your eSIM was deleted or removed, you may need the original activation details to restore it.
- If you’re having trouble recovering the eSIM, your carrier can help by reissuing the eSIM or activation code.
By following these steps, you should be able to un-archive or restore your eSIM and use it again for mobile data, calls, and texts.